Interviste con utenti
Scenario
Customer Journey map
Mappa degli Stakeholder
Card Sorting
UX monitoring
Agile testing
Service blueprint
Field Study
Personas
Test di usabilità
Audit UX
Interviste agli stakeholders
Free Test (Question asking protocol)
Journaled session
User Test (Thinking Aloud)
Search term analysis
User performance analysis
Desiderability toolkit (Benedek and reiterated survey)
Checklist guidelines
Quick exposure memory test (test di 5 secondi)
User role mapping
Remote user testing
Titoli del giorno dopo
Touchpoint Matrix
2×2 matrix
Service Image / Idea
Design games
Intervista di gruppo
Mappa mentale
Proof of concept design
Best practice analysis
Experience definition characteristic
Evidencing / Insight report
Exploring data & metrics
Unfocus Group
User stories (video)
User Test (Co-discovery)
Role script
Self-reporting logs
Analisi degli errori
Etnografia Agile
Trend study
Mappa dell’offerta
Powers of Ten
Role playing
RITE testing
Task analysis
Motivation matrix
Actors map
User’s needs evaluation
Visual brainstorming
Issue cards
GAP analysis
Benchmark
Empathy Map
Eye tracking
Contextual inquiry
Content Inventory
Free listing
Cognitive Walkthrought
Valutazione euristica
Wizard of Oz
Affinity diagram
Concept mapping (user model)
Goms Analysis
Shadowing
Focus Group
Diari degli utenti
Field Notes
Survey/questionnaries (online/offline)
Users feedback analysis